Users Sue Amazon Prime Video for Removing Media Purchases from Their LibraryBy Paul Bois
Users have sued Amazon Prime Video for removing media from their library after being purchased, accusing the company of fraudulent advertising.
Users have been “purchasing” media on Prime Video (movies, television shows) only to realize months later that their purchases no longer exists in their media library. That’s because Amazon only sells a limited-time license to its users so that they watch the movie in perpetuity until the company loses the rights.
If the tech giant loses the rights to that version, the movie can be replaced with a different cut, like the one for theaters. And if Amazon loses the rights to the film altogether, it’ll completely disappear from the viewer’s library.
So should Amazon be able to say a consumer is “buying” that movie? Some people don’t think so, and they’ve turned to court.
I've been saying it for many years: all streaming services are rentals. No matter what they call that "purchase", if you can't download a copy without DRM, then you are forever at the mercy of whether it will remain hosted on its cloud server.
The content can go away for any reason whatsoever. If the company goes out of business. If they terminate their streaming service. If the server goes down. If they lose the rights to the content. Or if some employee decides Wednesday will be "no movies for you day". And I guarantee that the license agreements you agree to (which you certainly didn't read) has legalese that says the same thing.
Which is why I never "buy" streaming media content. When I buy music and movies, I either buy physical discs (preferred) or I buy from a service where I can download non-DRM tracks (e.g. Amazon's MP3 store and Apple's iTunes Music). If the content is protected or streaming-only, then I will not even consider a "purchase", and I will be very hesitant before even a "rental".
Personally, I'm really surprised Amazon's customers took this long to figure out that they've been scammed all along.
No comments:
Post a Comment